Jean-Georges at The Connaught - Online Reservations Policy

  • We will reconfirm your reservation by text message 72 hours prior to arrival. You will have the option to either reply to confirm or call to cancel. If you have not confirmed your reservation 24 hours before booking, we reserve the right to cancel the reservation and resell the table.
  • All bookings are for full dining only and reservations are not available for drinks or desserts. Any reservations that arrive for drinks or desserts only will have a minimum spend of £65 per person applied to their bill. No deposit is processed on your credit card and you will be required to pay on the day. A charge will only be incurred if you fail to arrive for your reservation without notice, or cancel the table within the indicated time as stated on your reservation confirmation email.
  • For all bookings, we require credit/debit card details to secure your booking.
  • A charge will only be incurred if you fail to arrive for your reservation without notice, or cancel your booking within 24 hours of your reservation. The amount that you will be charged is £65pp for lunch and dinner bookings and the full amount per person for afternoon tea. Adjustments to booking numbers can be made at any time at no extra charge, subject to availability.
  • We respectfully ask for guests to be ready to sit at the table at the indicated booking time.
  • We would ask you to kindly notify the restaurant if you are delayed as we may release the table after 20 minutes of the reservation time.
  • Dietary requirements will be happily accommodated if advised at least 48 hours in advance.
  • We ask that for the privacy of our guests you refrain from using flash photography.
  • Please note that for breakfast our seating times are as follows: 1-2 guests 45mins, 2-4 guests 1hr, 4-6 guests 1hr 30mins.
  • Please note that for lunch & dinner out seating times are as follows: 1-2 guests 1 hr 30mins, 2-4 guests 2 hrs, 4-6 guests 2hrs 30mins.
  • Please note that for afternoon tea our seating times are as follows: all guests 2hrs.
  • Afternoon teas cannot be shared between guests. If not all of your guests require the afternoon tea menu, please advise prior to your reservation date in order for us to accommodate your requirements.